Public sector simulation

Citizens and cases wait for counters, officers, courtrooms and crews that budgets keep limited. Stocha is designed to test 8 decisions here, each as a ready-made model template.

See the public office worked example, a real engine run.

What Stocha measures

• Wait at the service counter
• Case time to resolution
• Officer and clerk utilization
• Open case backlog
• Time to respond to a call

Decisions you can test

Packs are planned. The first wave ships with the private beta.

• Motor vehicle and permit offices
  Does moving license renewals online shorten in-person waits for the visitors who remain?
• Courts
  How many judges and courtrooms clear the pending case backlog within your target?
• Immigration and border control
  How many open booths keep arrival lines within your target when flights land together?
• Emergency response
  Where should units be stationed so response times hold during simultaneous major incidents?
• Polling sites
  How many check-in stations and voting booths keep election day lines short at peak?
• Public transit stations
  How many fare gates and staffed entrances clear platforms after a stadium event ends?
• Tax processing
  How many processors keep refund turnaround within your target during the filing deadline surge?
• Prisons intake
  How many booking officers keep intake holding times within policy on busy weekend nights?

Questions about public sector simulation