The decision library
18 verticals and 126 decisions Stocha is designed to test. Each one is a pack: a ready-made model template with its own vocabulary, measures and checks.
Packs are planned. The first wave ships with the private beta; the rest follow.
- Healthcare12
- Contact centers and customer service8
- Manufacturing14
- Logistics, warehousing and transport14
- Retail and hospitality9
- Financial services8
- Public sector8
- Energy and utilities7
- Mining and construction6
- Telecom and IT6
- Supply chain and procurement6
- Education and research5
- Aerospace, defense and maritime5
- Agriculture and food supply4
- Real estate, facilities and events4
- Life sciences and R&D4
- Media, sports and entertainment3
- Professional services3
Detailed use cases
Forty-four worked scenarios, grouped by theme, with what flows, what is scarce and where work waits.
- Technology and financial services8
- Health and life sciences8
- Consumer and lifestyle7
- Industrials and robotics8
- Energy and environment7
- Shocks and scenarios6
Healthcare
Patients move through triage, tests and treatment while beds, staff and rooms stay limited.
- Emergency department First waveHow many triage nurses keep the wait to see a doctor under your target?
- Outpatient clinic First waveWhich appointment template cuts patient wait without leaving clinicians idle between visits?
- Operating room scheduling First waveHow many rooms should we reserve for add-on cases so elective surgeries stay on schedule?
- ICU and bed managementHow many step-down beds free ICU capacity fast enough during a winter surge?
- PharmacyHow many pharmacists per shift keep prescription turnaround within your target at peak hours?
- Radiology and imagingDoes adding an evening scanner shift clear the inpatient imaging backlog before morning rounds?
- Lab and pathologyDoes batching samples every hour or processing continuously give faster lab results?
- Vaccination siteHow many check-in desks and vaccinators keep the line moving when walk-ins double?
- Ambulance dispatchWhere should we post ambulances so response times hold when one station goes offline?
- Telehealth triageHow many nurses on the triage line keep callback times within your target?
- Dialysis centerWhich chair schedule across shifts serves more patients without overtime for the nursing staff?
- Hospital discharge flowDoes moving discharges before noon reduce emergency patients boarding while they wait for beds?
Contact centers and customer service
Calls, chats and tickets arrive in waves while trained agents and specialists are the scarce resource.
- Inbound call center First waveHow many agents per half hour keep answer times within your service level target?
- Omnichannel chatHow many chats can each agent handle at once before customer wait times climb?
- Field service dispatchHow many technicians per region keep same-day repair commitments during a storm week?
- IT service deskDoes a dedicated password-reset queue shorten resolution times for every other ticket type?
- Claims intakeHow many intake staff clear the claims backlog after a regional disaster within your target?
- Tech support tiersShould more tier-one agents resolve issues directly instead of escalating to tier two?
- Retail returns deskHow many returns counters keep lines short in the weeks after the holiday season?
- Government service countersDoes a separate appointment-only window shorten waits for walk-in visitors at service counters?
Manufacturing
Parts and batches flow through machines and stations where equipment, operators and buffers are limited.
- Discrete assembly line First waveWhere should we add buffer space so one station stoppage does not halt the line?
- Job shopWhich dispatching rule cuts late orders across shared machines with very different routings?
- CNC cellHow many operators can tend the cell's machines without spindles sitting idle waiting?
- Automotive body, paint and assemblyHow large should the painted-body buffer be to protect final assembly from paint shop stoppages?
- Semiconductor fabWhich lot release policy keeps cycle time stable when a lithography tool goes down?
- Electronics surface-mount lineDoes grouping boards by component family reduce changeover time enough to raise line output?
- Pharma batchHow many cleaning crews keep batch changeovers from becoming the plant's main bottleneck?
- Food and beverage packagingWhat accumulation buffer between filler and labeler absorbs short labeler jams without stopping filling?
- TextileWhich loom maintenance schedule keeps weaving output steady without excessive unplanned breakdowns?
- FurnitureDoes adding a second finishing booth shorten lead times for custom furniture orders?
- Aerospace maintenance (MRO)How many hangar bays and mechanics return aircraft to service within the contracted turnaround?
- Steel and metalsHow should caster and furnace schedules align so hot metal waits less between steps?
- Injection moldingWhich mold change sequence across presses meets weekly demand with the fewest changeovers?
- 3D-printing farmHow many post-processing staff keep printed parts from piling up after the printers finish?
Logistics, warehousing and transport
Goods, vehicles and containers queue for docks, cranes, sorters and crews with limited capacity.
- Distribution center First waveHow many pickers and packers per shift ship every order before the carrier cutoff?
- Cross-dockHow many doors and forklifts keep inbound trailers from waiting in the yard?
- E-commerce fulfillmentDoes wave picking or continuous picking ship more orders on time during a holiday surge?
- Cold chainHow many cold dock doors keep loads from waiting outside refrigeration longer than your limit?
- Last-mile deliveryHow many drivers and routes deliver every parcel within the promised window on peak days?
- Truck yard and dock schedulingDoes an appointment system for carriers reduce truck waiting time at the dock?
- Rail yardHow many switching crews keep outbound trains departing on schedule when inbound arrivals bunch?
- Port container terminalHow many cranes and trucks per berth keep vessel turnaround within the schedule promised?
- Bulk portHow large should the stockpile area be to keep ships loading when rail deliveries are late?
- Airport check-in, security, gates and baggage First waveHow many security lanes keep passengers on time for flights during the morning departure peak?
- Air cargoHow many build-up stations get export cargo to aircraft before each flight's cutoff?
- Parcel sorting hubCan the sorter handle peak-season volume if one induction line goes down overnight?
- Robot fleets (AGV and AMR)How many robots and charging stations keep pick stations supplied without traffic jams?
- Reverse logisticsHow many inspection benches clear returned items fast enough to restock them before demand fades?
Retail and hospitality
Shoppers and guests line up for registers, kitchens and front desks staffed by limited crews.
- Grocery checkout First waveHow many lanes should be open each hour to keep lines within your target?
- Quick-service restaurant drive-thru First waveDoes adding a second order point shorten drive-thru times or just move the bottleneck?
- Restaurant kitchen First waveHow many line cooks per station keep ticket times steady during the dinner rush?
- Hotel front deskHow many agents at check-in keep lines short when a tour group arrives?
- Stadium concessionsHow many stands and staff serve halftime crowds so fans return before play resumes?
- Theme-park queuesDoes a virtual queue for the busiest rides reduce total waiting across the park?
- CinemaHow many ticket and concession staff keep lines short before back-to-back evening showings?
- Fashion store fittingHow many fitting rooms and attendants keep shoppers from abandoning items while they wait?
- Self-checkoutHow many self-checkout stations can one attendant support before help requests start backing up?
Financial services
Customers, applications and transactions queue for tellers, reviewers and systems with finite capacity.
- Bank branch First waveHow many tellers per hour keep branch waits within your target on payday?
- Loan originationWhere do loan applications stall, and how many underwriters would clear that step?
- Insurance claimsDoes fast-tracking simple claims shorten settlement time for the complex claims left over?
- UnderwritingHow many underwriters keep quote turnaround within your target when submissions spike at renewal?
- Know-your-customer and anti-money-laundering checksHow many analysts clear alerts within your review targets if alert volumes rise after a rule change?
- Payments processingDoes the payments pipeline still settle on time if one processing node fails at peak?
- Trading operations back officeHow many operations staff clear trade breaks before end-of-day cutoff on high-volume days?
- ATM cash replenishmentWhich refill schedule and route plan keeps ATMs stocked with the fewest cash-out events?
Public sector
Citizens and cases wait for counters, officers, courtrooms and crews that budgets keep limited.
- Motor vehicle and permit officesDoes moving license renewals online shorten in-person waits for the visitors who remain?
- CourtsHow many judges and courtrooms clear the pending case backlog within your target?
- Immigration and border controlHow many open booths keep arrival lines within your target when flights land together?
- Emergency responseWhere should units be stationed so response times hold during simultaneous major incidents?
- Polling sitesHow many check-in stations and voting booths keep election day lines short at peak?
- Public transit stationsHow many fare gates and staffed entrances clear platforms after a stadium event ends?
- Tax processingHow many processors keep refund turnaround within your target during the filing deadline surge?
- Prisons intakeHow many booking officers keep intake holding times within policy on busy weekend nights?
Energy and utilities
Outages, work orders and maintenance jobs compete for crews, equipment and limited time windows.
- Power plant outagesWhich task sequence and crew size bring the plant back online soonest after planned outages?
- Grid restoration crewsHow many crews and mutual-aid teams restore power to most customers after a major storm?
- Oil and gas supply chainHow much storage at the terminal keeps supply flowing when a pipeline section shuts down?
- Refinery turnaroundHow many contractors per shift finish the turnaround on time without crowding work areas?
- Wind farm maintenanceHow many technicians and vessels keep turbines running given seasonal weather windows for repairs?
- Water utility field opsHow many field crews keep main break repairs within your target during a cold snap?
- EV charging networkHow many chargers per site keep drivers from waiting too long on holiday travel days?
Mining and construction
Trucks, crews and heavy equipment cycle between sites where loaders, cranes and access points are limited.
- Open-pit haul cyclesHow many haul trucks per shovel keep the shovel loading without trucks queueing for long?
- Rail-to-port miningHow large should the port stockpile be to keep ships loading during rail line closures?
- TunnelingDoes adding a second muck removal train keep the boring machine advancing without stops?
- Construction crew schedulingWhich trade sequence and crew sizes finish the floor cycle without crews waiting on each other?
- Concrete batchingHow many mixer trucks keep the pour continuous when traffic delays deliveries to site?
- Crane logisticsHow many tower cranes and lift slots keep material deliveries from stalling work on each floor?
Telecom and IT
Tickets, alerts, jobs and requests queue for engineers, servers and rollout crews with fixed capacity.
- Network ticket flowHow many network engineers keep fault tickets within service targets during a major outage?
- Data-center operationsHow many on-site technicians keep hardware replacement within your target as rack counts grow?
- 5G rollout crewsHow many install crews finish the site rollout on time given permit and equipment delays?
- Security operations alert triageHow many analysts per shift review high-severity alerts within your target when alert volume spikes?
- Software build and deploy pipelinesHow many build runners keep developer wait times short at the end of each sprint?
- Cloud capacity provisioningHow much spare capacity should we hold so provisioning requests rarely wait during launch peaks?
Supply chain and procurement
Orders and stock move between suppliers, plants and warehouses where inventory and lead times set the limits.
- Multi-echelon inventoryHow should safety stock be split between central and regional warehouses to protect service levels?
- Sales and operations planningCan the current plant and warehouse capacity meet next quarter's plan if demand runs high?
- Supplier lead-time riskHow much buffer stock protects production if a key supplier's lead times double for months?
- Returns and warrantyHow many repair technicians keep warranty turnaround within your target after a product recall?
- Spare partsWhich stocking policy for critical spare parts keeps equipment downtime low without excess inventory?
- Vendor-managed inventoryWhich replenishment trigger keeps store shelves stocked with fewer emergency deliveries from the vendor?
Education and research
Students, staff and research requests wait for advisors, rooms, buses and shared equipment.
- University registrationHow many advisors and help-desk staff keep registration week waits within your target?
- Campus transitHow many buses on each route keep students from missing class at peak class changes?
- Lab equipment schedulingWhich booking rule for shared instruments shortens wait times for research groups across the department?
- Exam logisticsHow many rooms and proctors run the exam period without conflicts or overcrowded sessions?
- Library and administrative servicesHow many staff at the service desk keep student request turnaround short during term start?
Aerospace, defense and maritime
Aircraft, vessels and missions depend on crews, gates, docks and airspace that are tightly limited.
- Airline turnaroundHow many ground crews and gates keep aircraft turnarounds on time when inbound flights run late?
- Air traffic sectorsHow many arrivals per hour can the sector absorb before holding patterns start building?
- ShipyardHow many dry docks and work crews deliver vessels on schedule given overlapping refit projects?
- Military logisticsHow many transport aircraft and trucks sustain supply to forward units if a route closes?
- Space launch campaignsCan the launch site support the planned cadence given shared pads and integration facilities?
Agriculture and food supply
Crops and livestock move through harvesters, trucks, terminals and plants during short, busy seasons.
- Harvest logisticsHow many trucks per harvester keep combines working without grain carts sitting full?
- Grain terminalsHow many unloading pits and probes keep farm trucks from queueing for hours at harvest?
- Meat processingHow many workers per line station keep throughput steady when absenteeism rises during peak season?
- Farm-to-market cold chainHow much cold storage near farms keeps produce from spoiling when transport is delayed?
Real estate, facilities and events
People move through buildings, venues and lots where elevators, exits and entrances limit flow.
- Elevator systemsDoes destination dispatch shorten morning rush wait times compared with the current elevator controls?
- Building evacuationCan everyone leave the building within your target if one stairwell is blocked?
- Trade show and event flowHow many registration desks and entrances keep opening morning lines within your target?
- Parking facilityHow many entry and exit lanes keep cars from backing onto the street after events?
Life sciences and R&D
Samples, compounds and patient doses move through labs and sites with limited staff, instruments and time.
- Clinical trial logisticsHow much drug supply at each site avoids missed patient doses without excessive expired stock?
- Drug discovery pipeline throughputWhich assay stage limits how many compounds advance each month, and what capacity relieves it?
- BiobankHow many technicians and freezer slots handle sample intake as more studies send specimens?
- Cell therapy manufacturingHow many clean rooms and operators keep vein-to-vein time within your target as patient volume grows?
Media, sports and entertainment
Crews, edit suites and entry gates handle work and crowds on fixed schedules and deadlines.
- Broadcast productionHow many edit suites and crews deliver every segment before air time on major news days?
- Ticketing and venue entryHow many entry gates and scanners get fans seated before kickoff without crowding outside?
- Film post-productionHow many editors and color suites finish post-production on time if reshoots add footage?
Professional services
Projects and cases wait for consultants, lawyers and auditors whose hours are the scarce resource.
- Consulting staffing pipelineHow many consultants should we hire ahead of demand so projects start without staffing delays?
- Legal case flowHow many attorneys and paralegals keep case backlog stable as new filings increase?
- Audit season capacityHow many auditors and contractors finish all client audits before filing deadlines in busy season?
Do not see your operation?
Any process where work waits for people, machines or space can be modeled. Join the waitlist and tell us yours.
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